Skip to content
Tuesday 28 July 2026London --:--Frankfurt --:--Zurich --:--
NewslettersSearchEN · DE
City PM

European business, markets and politics

FTSE 100
10,830.11
+0.45%
DAX
25,490.01
+0.51%
CAC 40
8,435.51
+0.35%
STOXX 50
6,299.93
+0.28%
  • Europe
  • Markets
  • Business
  • Economy
  • Technology
  • Politics
  • Opinion
More
GermanyFranceBankingAIEnergyFintechPropertyCapital Markets
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Economy
  • Technology
  • Politics
  • Opinion
  • DE
Wednesday 13 May 2020 12:01 am  |  Updated:  Tuesday 12 May 2020 3:10 pm

UK retail sales suffer record decline as online surge fails to offset impact of closed shops

By: Jessica Clark

Add as a preferred source on Google
uk retail

A sharp rise in online shopping failed to offset plummeting UK retail sales last month, which suffered a record decline in April due to the coronavirus lockdown.

Total sales plunged 19.1 per cent in April, against an increase of 2.4 per cent last year, which is the worst decline since records began in 1995. 

Over the three months to April, in-store UK retail sales of non-food items plunged 36 per cent on a total basis. 

Food sales increased 4.5 per cent on a total basis in April. However, last month food sales declined year-on-year as Brits held back on Easter spending in lockdown, according to the latest research by the BRC. 

Online non-food UK retail sales surged by 57.9 per cent last month, compared to a growth of four per cent last year, and the online penetration rate increased from 29.9 per cent to 69.9 per cent. 

“With lockdown measures in full swing, April saw a record fall in retail sales,” said Helen Dickinson, BRC chief executive. 

“Food sales were disappointing, with the virus preventing large family gatherings and turning Easter into a more modest affair.”

Read more

Brits dodge the high street as heatwave boosts online shopping

Shoppers carrying various retail bags, including New Look and M&S Food, on a paved street, indicating retail sales activity.

She added: “Even the dramatic rise in online sales could not make up for the loss of instore purchases.

“Coronavirus has accelerated many of the trends seen prior to the outbreak and it is likely that as the lockdown wears on, these new shopping habits – such as the trend towards online purchases – will become more entrenched for many consumers.”

Meanwhile, the latest spending data from Barclaycard published this morning showed that consumer spending contracted 36.5 per cent year on year in April. 

Spending on non-essential items fell 47.7 per cent with travel, which includes public transport, suffering a decline of 86.8 per cent as people worked from home rather than commuting.

The closure of bars, pubs and clubs saw spending at those venues fall 96.9 per cent.

However, Brits spent 37.7 per cent more at food and drink specialist stores such as off-licences, greengrocers, butchers and bakeries, as consumers sought to support local businesses.

Read more

Scotch whisky sales are falling, but what’s really behind the decline?

Assortment of various Scotch whisky bottles including Glenlivet, Glenmorangie, Lagavulin, Laphroaig, and Macallan.

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Retail

Trending Articles

  • Big Four’s AIM exodus accelerates as mid-tier firms seize mandates

  • FTSE 100 firm agrees £5.7bn takeover in latest private equity swoop

  • Burnham backs plan to pump £1bn pension funds into start-ups

  • Scotland’s tax hike may have backfired as receipt falls

  • As it happened: Stocks rise; oil falls after Trump pauses Iran strikes

More from City PM

  • Brits dodge the high street as heatwave boosts online shopping

    Retail
    Shoppers carrying various retail bags, including New Look and M&S Food, on a paved street, indicating retail sales activity.
  • Scotch whisky sales are falling, but what’s really behind the decline?

    Whisky
    Assortment of various Scotch whisky bottles including Glenlivet, Glenmorangie, Lagavulin, Laphroaig, and Macallan.
  • Heatwave slows retail sales but World Cup boosts online shopping

    Retail
    Scorching sun over urban skyline during intense heatwave, highlighting climate change impact on city infrastructure.
  • FICO UK Credit Card Market Report: May 2026

    Business Wire
  • We’re being taxed out of existence, companies warn

    Economics
    Rachel Reeves speaking at an IOD event.
  • Bad news: Reach share price sinks amid digital headache and falling print sales

    Markets
    Stack of newspapers including Daily Mirror, Daily Express, and Daily Star, showcasing headlines and mastheads.
  • ‘Brutal onslaught’: Brewery McMullen’s takes aim at Reeves’ tax hikes after pub sell-off

    Hospitality
    OBE 028 business event showcasing industry leaders discussing emerging trends and strategies
  • Burnham urged to go further to fix ‘broken’ business rates

    Retail
    Burnham cityscape at sunset with historic buildings and bustling streets, highlighting the vibrant urban landscape
CityPM

Independent European business, markets and political news for decision-makers.

Morning Briefing

Europe

  • Germany
  • France
  • Europe
  • UK & Ireland

Business

  • Markets
  • Banking
  • Technology
  • Energy
  • Property
  • Fintech

Editorial

  • Opinion
  • Editorial Policy
  • Corrections
  • Contact

Company

  • About City PM
  • Privacy Policy
  • Terms of Use
  • Cookie Policy
© 2026 City PM Ltd · Published by CityPM Media, Bahnhofstrasse 65, 8001 Zürich, Switzerland
Privacy · Terms · Cookies · Facebook