Skip to content
City PM
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
Tuesday 26 August 2025 11:12 am

Thousands of savers overcharged on pension withdrawals by HMRC

By: Maisie Grice

Investment Reporter

Add as a preferred source on Google
HMRC overcharged pensioners thousands
HMRC overcharged pensioners for ten years

Thousands of people have claimed a refund on emergency tax on pensions after the HM Revenues & Customs (HMRC) overcharged savers an eye watering amount on their withdrawals.

In total, 6,000 people successfully claimed a refund in the 2023-2024 financial year, a 20 per cent increase from the year before, according to figures obtained by insurance company Royal London, through a freedom of information request.

According to the data, around 2,400 individual pension investors successfully claimed back more than £10,000 last year, a year on year increase of four per cent, while 11,700 savers got £5,000 or more back from HMRC.

Clare Moffat, pension expert at Royal London said, “It’s incredible to think that some people withdrawing from their pension for the first time were entitled to emergency tax refunds in excess of £100,000.”

“Not only do these taxes usually come as a massive shock, the unexpected tax amount can also scupper people’s carefully laid plans.”

Eye watering amounts and changes to rules

The average refund per saver was £3,342, up £280 from the previous year, while the top 25 refunds recorded averaged a £106,897.

Many savers were forced to wait extended periods of time before their money was returned to them, due to being made to fill in certain forms before becoming eligible to wait.

However, if the paperwork is not filled in, retirees will need to wait on HMRC reviewing the payments at the end of the tax year, leaving many out of pocket for months.

Read more

HMRC has been overtaxing pensioners for a decade- have you been affected?

HMRC overcharged pensioners thousands

Changes to pension rules in 2015, allowed people to withdraw some or all of their defined contribution savings as lump sums from the age of 55.

While 25 per cent of pensions normally being tax free, capped at £268,275, the remaining 75 per cent is taxed, with an “emergency” rate being applied in circumstances where no tax code is in place.

This means HMRC tax the amount withdrawn as if that will be the pension saver’s monthly income every month for the rest of that tax year, despite that not being the case.

Tax code problems remain

While, HMRC has recently announced that it will perform an overhaul of its emergency taxing code on pensions, which it promises will guarantee quick returns, it won’t stop people being charged the higher rate, in particular due to the incoming pension changes.

Moffat said, “The recent announcement by the government that pensions will soon be subjected to inheritance tax may have the knock-on effect of triggering a surge in emergency taxes on pensions withdrawals.”

“Looming inheritance tax means more and more people are considering dipping into their pension pots… a rise in large lump-sum withdrawals will likely mean an even greater spike in emergency taxes on those withdrawals.”

“So, the problem of emergency taxes isn’t going away, and there’s a chance it could get worse.”

Read more

‘Unnecessary bureaucratic hoops’: Pension savers fall victim to outdated scam safeguards

Twenty lower league football clubs in the UK have fallen into arrears to the HM Revenue & Customs (HMRC), according to chartered accountants and business advisers Lubbock Fine.

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Business
  • Investing
  • Politics

People & Organisations

  • HMRC
  • investing
  • pensions
  • Royal London
  • UK economy
  • UK Government

Related Topics

  • HM Revenue & Customs (HMRC)
  • investment
  • investment platform
  • Investment trusts
  • investors
  • London business
  • Pensions
  • Retail investing
  • UK business rates
  • UK investments

Trending Articles

  • Revealed: Secret Treasury plan to tax State Pension before it is paid out

  • Two solicitors linked to Post Office scandal charged with misconduct

  • Burnham’s new chief of staff ran City firm advising Thames Water and rival Heathrow bidder

  • Barclays and Lloyds join banking sector plan for digital ID

  • Clarkson’s Farm and why businesses must stop blaming the weather

More from City PM

  • HMRC has been overtaxing pensioners for a decade- have you been affected?

    Personal Finance
    HMRC overcharged pensioners thousands
  • ‘Unnecessary bureaucratic hoops’: Pension savers fall victim to outdated scam safeguards

    Personal Finance
    Twenty lower league football clubs in the UK have fallen into arrears to the HM Revenue & Customs (HMRC), according to chartered accountants and business advisers Lubbock Fine.
  • Reeves’ new tax charge on cash ISAs faces fierce industry backlash

    Personal Finance
    HMRC
  • Cliff-edge warning: Fewer than 10 per cent of Brits to achieve a comfortable retirement

    Personal Finance
    Jar filled with coins symbolizing cautious saving habits of older Brits avoiding stock market investments for retirement s...
  • For all their charm, digital banks still leave me tearing my hair out

    Opinion
    Digital bank interface showing user-friendly dashboard with financial analytics and transaction history on a modern screen
  • Burnham adviser floats higher tax on pension funds’ overseas investments

    Economics
    Andy Haldane speaking at a business conference, gesturing with hands, wearing a suit and tie, addressing economic issues.
  • Pension funds must ’embrace’ private markets to fuel growth

    Investing
    Skyline of Canada with iconic financial district buildings, highlighting UK investments and economic growth.
  • Jeremy Hunt: Pension triple lock is an ‘anchor drag’ on economic growth

    Politics
    Jeremy Hunt has promised to cut more taxes as “hard work is rewarded”.

City PM — European politics, business and analysis.

Europe

  • Germany
  • France
  • Europe
  • UK & Ireland

Topics

  • Business
  • Markets
  • AI
  • Technology
  • Opinion
  • Energy

More

  • Politics
  • Economics
  • Fintech
  • Legal
  • Sport
  • Life

Company

  • About City PM
  • Editorial Policy
  • Corrections
  • Contact
  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 City PM · Published by CityPM Media, Bahnhofstrasse 65, 8001 Zürich, Switzerland
About · Editorial Policy · Corrections · Contact · Privacy