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Podcast: Fake it til you make it – how to be a great communicator
Having trouble getting through? This week we're joined by Emma Serlin, founder of the London Speech Workshop and author of The Communication Equation (and her 10-week old, Leo), to solve all your problems.
Serlin explains how to be a brilliant communicator, even if you're in a horrible mood – and gives us ways to fake good communication skills so well, they become completely natural.
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