OK computer: will AI be telling you how to shop? April 14, 2026 Hyped as a “seamless” user experience and an opportunity for retailers to access “hundreds of millions” of consumers via ChatGPT, OpenAI walked back from its Instant Checkout shopping function at the end of March, just months before unveiling it. The tool would have allowed users to complete purchases entirely within ChatGPT, but the Silicon Valley [...]
Easter boosts high street footfall but retailers hold their breath April 10, 2026 Retail footfall jumped in March as Easter boosted shopping activity, but business leaders fear tax and employment costs could yet cause havoc. Total footfall in the UK increased by 2.4 per cent last month, according to trade body the British Retail Consortium (BRC), offering a welcome boost for retailers after wet weather drove shoppers away [...]
Asda boss says ‘plenty to do’ in turnaround after sales drop March 27, 2026 The boss of Asda has said he has “plenty to do” to complete his turnaround of the firm after sales and earnings slumped. The supermarket giant, the UK’s third largest, took £21bn of sales excluding fuel in 2025, down by 3.3 per cent, while adjusted earnings tumbled by a third to £764m. Asda’s executive chair [...]
Just Eat and Autotrader face fake reviews investigation March 27, 2026 Just Eat and Autotrader are among five firms being probed by the competition watchdog as it uses new fake review rules to crack down on businesses. The food delivery firm’s ratings system may have inflated the star ratings of some restaurants and grocers, according to the Competition and Markets Authority (CMA), while the used car [...]
Tesco beats Clubcard copycats to claim loyalty scheme crown March 27, 2026 Tesco’s beloved Clubcard has triumphed against rivals Sainsbury’s and Greggs to be named the country’s most valued loyalty scheme. The supermarket giant’s Clubcard is the UK’s most effective, according to an index by software firm HyperFinity which polled Brits on the value, customer satisfaction and rewards offered by loyalty schemes at more than 50 retailers. [...]
Retail sales fall as Brits cut back on supermarket spending March 27, 2026 Retail sales fell in February, as low spending in food and household goods stores could not offset the strong performance of online sellers. The quantity of goods bought in February fell by 0.4 per cent, down from the surprise two per cent rise in January, which was revised up from 1.8 per cent, according to [...]
Next unveils huge development in £2.5bn economy boost March 26, 2026 Retail giant Next has unveiled a huge new development which it says will add £2.5bn to the economy, as the FTSE 100 firm invests over £300m in its warehouses. The firm has been granted planning permission to build a new 1.2m sq ft warehouse in its Elmsall complex in Yorkshire, with construction set to commence [...]
Co-op takes £126m knock from cyber attack as boss quits March 26, 2026 Retailer Co-op has slumped to a £126m loss as it reels from the cyber attack which cost the firm nearly £300m last year, as its chief executive quit. The grocery chain is preparing to slash costs in the coming year, as it plans to cut £200m of spending in 2026. Co-op’s cyber attack in April [...]
Next: Iran war costs retailer £15m and could push up prices March 26, 2026 High street giant Next has said it will take a £15m hit from the soaring air freight and fuel prices caused by the Iran war, as it races to make savings elsewhere to offset the costs. The FTSE 100 firm said it expects the conflict to constrain its growth in the Middle East, which accounts [...]
Consumer confidence collapses as Iran war provokes inflation fears March 26, 2026 Brits’ confidence in the state of the economy has plummeted since the outbreak of war in Iran, as shoppers tighten their purse strings amid fears of sharp price rises. Consumer sentiment over the UK’s economy has fallen to its lowest level on record, down from -30 per cent to -53 per cent, according to trade [...]
