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Opentable

  • Google partners with Opentable with AI that books your dinner

    Tech

    Google has taken a swipe at the restaurant booking market, rolling out AI in the UK that can line up your next reservation directly from search. The new feature, launched on Friday, lets users describe exactly what they want, with Google’s AI then scanning the web for real-time availability and serving up bookable options in [...]

    London's hospitality sector has been particularly badly affected by changes in last Autumn's Budget
  • OpenTable launches AI concierge, but do we really need a bot to book dinner?

    Tech

    OpenTable has launched Concierge, its new generative AI assistant, or ‘agent,’ designed to give diners instant insights across more than 60,000 restaurants worldwide. From menu details and dietary options to opening hours, the assistant aims to streamline the often frustrating process of restaurant research. But in an era of sweeping automation, is AI really the solution [...]

    A London restaurant chain has banned customers from paying a tip by card and introduced a 15 per cent “brand” fee instead, just three months before a new legislation makes it compulsory to give staff tips. 
  • Subscriptions success for Opentable

    Business

    A rise in subscriptions helped the international arm of restaurant booking service Opentable, which is controlled by Booking.com’s owner, increase its turnover and pre-tax profit during its latest financial year. The London-headquartered division has reported a turnover of £31.7m for 2023, up from the £29.4m it posted for 2022. Newly-filed accounts with Companies House also [...]

    Opentable has enjoyed a successful financial year.

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