Lloyds hit with highest FCA complaints as finance firms fork out £240m April 28, 2026 Lloyds Banking Group led the pack as the most complained about financial services group in the second half of 2025 as the industry forked out a near-quarter of a billion pounds to dissatisfied customers. Across its subsidiaries, the FTSE 100 giant was hit with a storm of 187,516 grievances to the UK’s financial watchdog in [...]
Motor finance lenders warned of ‘gridlock’ as £9bn scandal clogs rearview April 27, 2026 The UK’s top banks are gearing up to put the long-running motor finance scandal in the rearview mirror but warning lights on the dashboard suggest they may still face “gridlock” on the multi-billion pound saga. FTSE 250 lender Vanquis became the latest on Monday to confirm it would not lodge a legal challenge against the [...]
Motor finance trade body gears up for legal challenge to £9bn redress April 24, 2026 The motor finance industry’s trade body is mulling lodging a legal battle against the UK financial watchdog‘s £9bn redress scheme. The Finance and Leasing Association (FLA), which counts Santander and the financial arms of BMW and Volkswagen among its members, is reported to be leaning towards challenging the City regulator’s scheme. Members of the body [...]
‘Wake-up call’ for UK financial firms as internal control failures drive £1bn fines April 24, 2026 UK financial services firms, which faced £1bn worth of fines since 2021 for internal control failings, should be “seriously concerned”, says the Chartered Institute of Internal Auditors (CIIA). More than half of the 97 Financial Conduct Authority (FCA) enforcement cases analysed by CIIA relate to firms “not getting the basics right”, with many linked [...]
Top boss at UK’s largest property fintech ousted for non-financial misconduct April 23, 2026 A top executive at the UK’s largest property fintech has been ousted following allegations of non-financial misconduct, City PM has learnt. Hugo Davies, the former chief capital officer at Lendinvest, is understood to have been dismissed from the company after a whistleblower penned a letter to the chair of the company, along with the City [...]
FCA crypto U-turn – everything retail investors need to know April 22, 2026 After banning crypto Exchange-Traded Notes (ETNs) for retail customers in January 2021, the Financial Conduct Authority (FCA) reversed its position in October 2025, meaning retail investors can once again purchase exchange-listed crypto instruments, such as ETNs. According to FCA research, conducted in conjunction with YouGov, 91 per cent of UK consumers are aware of cryptoassets. [...]
Barclays and Lloyds picked for City watchdog’s AI live testing April 21, 2026 Barclays has joined the second cohort of firms selected by the UK’s financial watchdog to get a safe run at testing AI as banking giants battle to bulk up their tech capacity. The FTSE 100 constituent will join its peer Lloyds Banking Group – which will be represented by its subsidiary Scottish Widows – as [...]
S&U takes ‘Margaret Thatcher’ approach as profit swells April 21, 2026 Specialist lender S&U recorded a major bump to profit in the last year as the bank said it was following the teachings of former Prime Minister Margaret Thatcher. The London-listed bank – which was founded in 1938 and once known as Sports and Utilities – posted a pre-tax profit of £31.8m in the year ending 5 [...]
Santander UK tipped for ‘large’ hike to motor finance provisions April 16, 2026 Santander UK is expected to top up its provisions for the motor finance scandal following the final outline of the financial watchdog’s redress scheme. The Spanish-headquartered banking giant has been one of the most vocal critics throughout the scandal, which relates to the use of discretionary commission arrangements (DCAS) in car financing. Banks were accused [...]
Exclusive: Treasury and regulator to hold crunch talks with UK fintech unicorns April 16, 2026 Top fintech bosses will lock horns with Treasury and watchdog officials next week as the industry lobbies for key regulatory reforms, City PM can reveal. Several of the nation’s fastest-growing companies are set to meet City Minister Lucy Rigby on Tuesday as part of a flurry of key summits in UK fintech week. The City [...]
