M&S will ‘need to go on a charm offensive’ to win customers back May 8, 2025 Analysts have warned that Marks and Spencer (M&S) faces an uphill battle to win back customers when it has dealt with its ongoing cyber attack. The high street darling told markets it had suffered a “cyber incident” at the end of April. Around £1bn has been wiped off its market value since 1 April, and [...]
Why M&S, Harrods and the Co-op were hit by cyber attacks May 8, 2025 Cyber security experts have warned that retail’s lack of investment in IT protection, as well as the amount of consumer data it has access to, has put a bullseye on the sector. The warnings follow a trio of serious attacks at major UK households names – Harrods, Marks and Spencer (M&S) and the Co-op. “Retailers [...]
Mark Kleinman: This is not just any retail cyber attack… May 8, 2025 Mark Kleinman is Sky News’ City Editor and the man who gets the Square Mile talking in his weekly City PM column This is not just any retail cyber attack… It’s hardly an exclusive club these days: a big listed company is the victim of a major cyber attack, compromising its systems and ability to continue serving customers. [...]
Co-op issues apology after hackers get hands on members’ personal data May 3, 2025 The Co-op has apologised after hackers accessed and extracted members’ personal data such as names and contact details. The retail firm said on Friday it is experiencing “sustained malicious attempts” to access its systems, having already shut off parts of its IT systems earlier this week. It comes after fellow retailers Harrods and Marks & [...]
Harrods hit in cyber spree as experts warn of ‘coordinated campaign’ May 2, 2025 Harrods has become the latest high profile UK retailer targeted by cyber attackers, joining Marks & Spencer and Co-op Group in a spate of recent incidents that security experts fear may be part of a broader attack against the sector. Harrods has confirmed that it had experienced “attempted to gain unauthorised access” to its systems. [...]
M&S and Co-op: UK retailers brace for cyber attacks May 1, 2025 Two of the UK’s most recognisable retail brands – Marks and Spencer and Co-op – found themselves at the centre of a growing cyber security storm this past week. From suspended online orders at M&S to locked-down systems at Co-op, the message from the frontline is clear: cyber threats are no longer just an IT [...]
Investors keep faith in M&S success story May 1, 2025 There’s no doubt that M&S is in the grip of a crisis, but investors appear to have faith that the current cyber nightmare won’t undermine the dream run enjoyed by this retailer in recent years. The business still stands out as a triumphant turnaround success story, with a share price that’s been on an upward [...]
M&S: Police investigate cyber attack as FTSE 100 shares stall April 30, 2025 The ongoing cyber attack on Marks & Spencer (M&S) is being investigated by the Metropolitan Police as the FTSE 100 retailer and its customers continue to face major disruption. Officers from the force’s cyber crime unit are looking into reports a hacking group known as Scattered Spider may have carried out the attack. When it [...]
The Co-op fights attempted hack as M&S cyber attack rages on April 30, 2025 The Co-op has been forced to shut off parts of its IT systems after it was confronted with an attempted hack. The Manchester-headquartered group has confirmed some of its back office and call centre services have been impacted. However, it added that all its stores, including grocery and funeral homes are trading as usual. A [...]
M&S: FTSE 100 shares start recovery after near-£700m cyber attack hit April 29, 2025 Shares in Marks and Spencer (M&S) have risen for the first time since a cyber attack wiped almost £700m off the FTSE 100 retailer’s valuation. M&S has seen its share price tumble from 411p to 383p in the last week after first revealing the cyber attack last Tuesday. The cyber attack initially impacted contactless payments [...]
