‘Intelligence received’ suggesting airports breaking competition law – regulator January 26, 2023 UK airports could be breaking competition law, according to information received by a regulator. The Competition and Markets Authority (CMA) has written to airport operators warning of “serious consequences” for illegal information sharing. The letter, produced jointly with the Civil Aviation Authority (CAA), stated: “The CMA has recently received intelligence to suggest that some UK [...]
Which? demands boost to aviation regulator’s powers as passengers fume at airlines January 9, 2023 Which? has called on the government to bolster the aviation watchdog’s powers as fresh data reveals that passengers are losing faith in airlines’ ability to provide good customer service. Data published today by the consumer champion found that 39 per cent of adults who flew between January and October 2022 didn’t trust that airlines would [...]
From Heathrow’s row to SAF: Here are the top five things to watch out for in aviation next year December 24, 2022 To say that the UK aviation industry has had an eventful 2022 would be an understatement. This time last year, airlines and airports were on their knees as the Omicron variant emerged from South Africa at the end of November and in a matter of weeks reached Britain, bringing with it a truckload of new [...]
Ryanair to compensate travellers for 2018 strikes after Supreme Court appeal dropped December 12, 2022 Ryanair is set to compensate travellers for strikes that took place over four years ago after it dropped a UK Supreme Court appeal. “Ryanair’s decision to discontinue the Supreme Court appeal of the Court of Appeal judgement means that affected passengers will now be able to make a claim for compensation,” said Paul Smith, consumer [...]
25 per cent down: Heathrow boss warns ‘many years’ until pre-Covid flying levels reached October 26, 2022 It will take some time for Heathrow to go back to pre-pandemic levels, according to the airport’s boss John Holland-Kaye. The west London hub expects between 60 and 62 million people to pass through its gates this year, 25 per cent down on the 81 million posted in 2019. Heathrow also reported 18 million passengers [...]
Civil Aviation Authority chief steps down following a summer of travel chaos October 21, 2022 The chief of the UK Civil Aviation Authority will stand now next year after a rocky few years of pandemic transport chaos and strike action drama. Richard Moriarty has worked for the organisation for more than ten years, in senior roles including Director of Competition and Economic Regulation, Director of Consumers and Markets, Deputy Chief Executive [...]
Holidaymakers urged to reclaim ATOL refund notes or lose out on £54m July 26, 2022 Holidaymakers have been warned not to miss out on £54m-worth of unclaimed ATOL refund credit by the Civil Aviation Authority. Many passengers have missed out on the chance to claim compensation from ATOL, a legal protection and requirement for package holiday bookings. The CAA warned that when a travel company goes under, from 30 September, [...]
Heathrow ordered to lower passenger charges to less than £27 after bitter dispute with airlines June 28, 2022 The aviation watchdog ordered Heathrow Airport this morning to reduce its passenger charges amid a surge in demand for flights. The Civil Aviation Authority (CAA) said the cap on the west London airport’s average charge per passenger will fall from £30.19 today to £26.31 in 2026. Adjusted for inflation, the fare will amount to £28.39 [...]
End to ‘preighting’: European airlines no longer allowed to pack empty passenger planes with cargo April 20, 2022 Airlines across the European Union are no longer allowed to pack empty passenger planes with cargo, in a further sign that the aviation industry is recovering from the pandemic. The temporary exemption to allow so-called ‘preighting’ – using passenger planes to transport freight – was introduced during the pandemic as passenger flows dried up while [...]
CAA board member steps down over IAG conflict of interest March 22, 2022 A member of the Civil Aviation Authority (CAA) was forced to step following a conflict of interest, the aviation regulator announced yesterday. A former British Airways’ (BA) director of engineering, Garry Copeland resigned after a CAA audit of the members’ financial interest found he was holding some shares in BA’s parent company IAG instead of [...]
