Exclusive: Lloyds and Barclays bleed millions in complaint fees July 7, 2025 Lloyds and Barclays were among top UK banking giants paying millions to the Financial Ombudsman Service (FOS) in administrative fees in the last year. The banking industry’s ‘Big Six’ – Barclays, HSBC, Lloyds Banking Group, Natwest, Santander and Nationwide – paid the FOS a combined £38.8m in admin fees for the year ending March 31. [...]
British banking chiefs take a leaf from Elon Musk’s DOGE July 4, 2025 The chiefs of the UK’s Big Four banks are taking a leaf out of the Elon Musk playbook in their strident bid to slash costs. Natwest’s Paul Thwaite, Lloyds’ Charlie Nunn, HSBC’s Georges Elhedery and Barclays’ CS Venkatkrishnan are in the midst of major cost-cutting endeavours that bear similarities to Musk’s Department of Government Efficiency [...]
British banks shed workers at fastest pace since 2018 July 2, 2025 British bankers were on the chopping block in 2024 as UK lenders marked the steepest drop in headcount since 2018 amid an industry-wide digital push. Total employee numbers at British lenders slumped 5.25 per cent to 580,371, falling to the lowest number in a decade. Standard Chartered and HSBC made the biggest culls at 4.5 [...]
Barclays seeks to appeal Ombudsman motor finance ruling June 30, 2025 After losing a court battle in December to challenge a decision by the Ombudsman regarding motor finance, Barclays is back in court this week to appeal
City minister doubles down on green finance as firms turn sour June 30, 2025 The City minister has reaffirmed the government’s ambition for a green transition across the financial services sector, despite the industry pivoting on climate priorities. Speaking at City Week on Monday, Emma Reynolds said: “The UK has a world leading financial and related professional services ecosystem and the research that is needed to integrate sustainable finance.” [...]
Will banks be able to escape a Reeves’ tax raid this Autumn? June 27, 2025 As Rachel Reeves watches her fiscal headroom crumble with every Labour U-turn, the Chancellor may return to her budget mantra that those with the “broadest shoulders should bear the heavier burden”. Lenders managed to skirt a tax raid in the 2024 budget after lobbyists warned it could damage the sector’s international competitiveness, but renewed fiscal [...]
Former Barclays boss Jes Staley fails to overturn leadership ban June 26, 2025 Former Barclays CEO Jes Staley lost his bid to overturn a ban from holding senior leadership after he was found to have misled about his relationship with Epstein. The Upper Tribunal found he did not fully disclose the terms of his relationship with Jeffrey Epstein to Barclays before the letter that was sent to the [...]
Ring-fencing row puts Reeves in midst of Bank of England and City June 25, 2025 Rachel Reeves has found herself in the crosshairs of City chiefs and the Bank of England as she weighs whether to scrap ring-fencing rules. The Chancellor is facing pressure to rip up the rules imposed on British lenders after top banking chiefs branded the system “redundant”. Reeves said she is “open-minded” to ditching the 15-year-old [...]
Falling wage growth could usher interest rate cuts, Andrew Bailey suggests June 24, 2025 Bank of England Governor Andrew Bailey suggested interest rate cuts would be warranted as pay growth was set to decline in the coming months.
Zopa: Fintech bank takes on HSBC and Lloyds with current account June 24, 2025 Digital bank Zopa is parking its tanks on the lawns of the UK’s top lenders – with a new high interest current account. The London-based fintech has launched “Biscuit,” which it said will allow customers to make £256 in cashback and interest per year. The current account offers two per cent AER interest on balances, [...]
