Skip to content
City PM
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
Thursday 31 January 2019 6:11 pm  |  Updated:  Monday 03 June 2019 2:26 am

Outgoing BT boss Gavin Patterson regrets delayed start to turnaround plan

By: James Warrington

Add as a preferred source on Google

Outgoing BT boss Gavin Patterson today said he regretted not starting the company’s radical turnaround plan earlier as his turbulent time at the helm came to an end.

The embattled chief executive said the company would be in a better position if it had been quicker to kick off its aggressive cost-cutting plan, which included thousands of job cuts.

Read more: BT boss Gavin Patterson signs off by beating revenue and profit forecasts despite industry headwinds

“If we’d have started that a few months earlier, maybe a year earlier, we’d have got even further along the path,” he said.

The comments, made on a call with analysts, came as Patterson delivered BT’s results for the last time.

The boss, who announced his departure in June last year, ended his challenging reign with positive third quarter results, as BT beat its revenue and profit expectations.

Patterson said the broadband giant is on track to deliver underlying full-year profit towards the higher end of forecasts, despite a decline in core earnings.

George Salmon, equity analyst at Hargreaves Lansdown, said the results meant Patterson is leaving on an “upbeat note”.

“BT’s drive to reduce costs is well underway, but there’s more to this positive performance than just cost cutting,” he said.

“The consumer business is again strong, and improvements in BT’s global operations are coming faster than expected.”

Read more: Huawei: How the Chinese telecoms spying scandal has impacted the UK

But the uptick comes after a tough 18 months for the chief executive, who has seen BT’s share price drop amid conflicts with Ofcom and an accounting scandal in Italy.

Patterson is making way for former Worldpay chief executive Philip Jansen, who will take the reins tomorrow after a month’s handover period working alongside the outgoing boss.

 

 

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Business

Related Topics

  • Company
  • Hargreaves Lansdown

Trending Articles

  • Brewdog chief executive quits after only one year

  • Housebuilding giants hit with £4.5bn lawsuit for allegedly overcharging buyers

  • UK ‘no longer a serious place’ says Hedge fund boss after losing £200m tax battle

  • As it happened: Stocks jump on defence and metals boost; Oil on track to shed a fifth on US-Iran peace hopes

  • Canary Wharf’s reinvention is a triumph

More from City PM

  • BT boss bags pay rise despite £3.7bn cost-cutting drive

    Telecoms
    BT's first female boss Allison Kirkby has a strong CV but the telecoms veteran has a tough job ahead of her.
  • BT tops FTSE 100 after finding new home for international business with Verizon joint venture

    Business
    A sign at the headquarters building of BT Group Plc in Aldgate, (Photographer: Hollie Adams/Bloomberg via Getty Images)
  • Frasers bid for Hugo Boss ‘more compelling’ amid turnaround

    Retail
    Mike Ashley, founder of Frasers Group Plc. Photographer: Chris J. Ratcliffe/Bloomberg via Getty Images
  • Britain’s first sovereign AI model secures blue-chip backing as Starmer unveils £400m plan

    Tech
    Prime Minister Keir Starmer addressing media at a press conference podium, discussing current governmental policies and in...
  • No ‘capacity’ for Ed Miliband’s warm homes plan, says British bank boss

    Property
    Breaking news coverage in a general news article, highlighting current events and important developments
  • Hugo Boss shares soar as Mike Ashley’s Frasers circles

    Retail
    Mike Ashley, founder of Frasers Group Plc. Photographer: Chris J. Ratcliffe/Bloomberg via Getty Images
  • B&M poaches Asda exec in bid to shake off accounting blunder

    Retail
    Business meeting with diverse professionals discussing strategy around a conference table in a modern office setting
  • As it happened: Supreme Court blocks Trump sacking; Andy Burnham vows ‘greater public control’; Comcast spin-off

    Markets
    Donald Trump speaking at a political rally, surrounded by supporters, emphasizing key points in a vibrant, dynamic setting

City PM — European politics, business and analysis.

Europe

  • Germany
  • France
  • Europe
  • UK & Ireland

Topics

  • Business
  • Markets
  • AI
  • Technology
  • Opinion
  • Energy

More

  • Politics
  • Economics
  • Fintech
  • Legal
  • Sport
  • Life

Company

  • About City PM
  • Editorial Policy
  • Corrections
  • Contact
  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 City PM · Published by CityPM Media, Bahnhofstrasse 65, 8001 Zürich, Switzerland
About · Editorial Policy · Corrections · Contact · Privacy