Skip to content
City PM
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
Tuesday 28 March 2023 7:50 am  |  Updated:  Tuesday 28 March 2023 9:46 am

Ocado’s ‘M&S’ magic fails to impress as shares trade down despite revenue boost

By: Laura McGuire

Add as a preferred source on Google
Online grocery company Ocado has reported improved revenues driven by improvements in its retail and technology businesses.
Online grocery company Ocado has reported improved revenues driven by improvements in its retail and technology businesses.

Ocado said it had helped by some “M&S magic” as the grocery chain’s joint venture with the high street stalwart boosted sales by 3.6 per cent in its first quarter.

Shares in the online grocer were last trading down 1.97 per cent or 8.9p at 443.20p.

The up market online grocer, which posted a pre-tax loss of £501m in 2022, revealed that in the first quarter of 2023 it gained revenue of £584m, up 3.4 per cent compared to the same period the previous year.

As middle class shoppers were keen to stock up on their Marks and Spencer favourites, Ocado said that the number of active customers reached 951,000 at the end of Q1, up 13.8 per cent year-on-year. 

“We continue to attract more and more customers to Ocado, by investing in great value for customers including our new Ocado price promise and providing unbeatable choice and service,” Hannah Gibson, Ocado retail’s chief executive officer, said. 

Ocado: What is the outlook for the rest of 2023?

Gibson said: “We are also championing smaller suppliers and creating more of the M&S magic for customers by offering more of the products they love.”

“While the trading environment remains challenging, we expect to build momentum through the second half of the year, as we improve our proposition, grow our customer base, and no longer lap Covid shopping behaviours.”

The pair of high priced grocers entered into a 50:50 joint venture in September 2020, in a deal worth an estimated £190m. 

It was a shock for many in the sector as Ocado was once synonymous with rival Waitrose who ceased their partnership in the same year. 

This morning investors also felt confident in the digital supermarkets outlook for the year with share price soaring 2.3 per cent.

Chris Beauchamp, chief market analyst at IG Group, said “For a firm at the sharp end of the cost of living crisis, this morning’s Ocado numbers are the first real ray of light for a while. Customer numbers are up, and even the average basket value is holding steady. 

“These are the kind of numbers on which a recovery can begin, and if inflation comes down in the year ahead perhaps Ocado’s share price can recover too, reversing the dismal underperformance against the FTSE 100 so far this year.”

Read more

Ocado to replace founder Steiner as shares plunge 

Ocado and Openreach lead push against Congestion charge for electric vans

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Business

Related Topics

  • Marks & Spencer Group
  • Ocado Group

Trending Articles

  • Why brands can fail miserably at sponsoring Wimbledon

  • Harry Styles at Wembley Stadium review: running through the grief

  • Ryanair warns of ‘passport queue chaos’ with new EU border system

  • World Cup boost fails to land UK services sector on front foot

  • UK fintech Starling to axe 130 roles in AI-powered simplification drive

More from City PM

  • Ocado to replace founder Steiner as shares plunge 

    Retail
    Ocado and Openreach lead push against Congestion charge for electric vans
  • Mark Kleinman: Share price slump moves Steiner closer to Ocado checkout 

    Business
    Mark Kleinman is Sky News' City Editor and writes a column for City PM
  • Morrisons pushes ahead with convenience store openings after closing 100

    Retail
    Morrisons supermarket exterior with branded signage, showcasing entrance and storefront, highlighting retail location.
  • Tesco fuel sales drag up slowing growth

    Retail
    Tesco shares have reacted positively to the retailer's latest update.
  • Sainsbury’s boss urges Burnham to cut energy costs and ‘focus on growth’

    Retail
    Sainsburys supermarket exterior with customers entering and exiting, showcasing the stores vibrant signage and busy atmosp...
  • Record temperatures boost Sainsbury’s sales but store infrastructure feels the heat

    Retail
    In June, the grocer struck a deal for Natwest to acquire most of Sainsbury’s Bank.
  • Halifax ends 173-year high street run as Lloyds ditches branding

    Banking
    Halifax branch exterior showcasing modern architecture and signage, highlighting financial services in a bustling city area
  • ‘Difficult year’ for discount retailer B&M as profits fall almost a half

    Retail
    Culverhouse storefront showcasing modern architecture and inviting entrance on a bustling city street

City PM — European politics, business and analysis.

Europe

  • Germany
  • France
  • Europe
  • UK & Ireland

Topics

  • Business
  • Markets
  • AI
  • Technology
  • Opinion
  • Energy

More

  • Politics
  • Economics
  • Fintech
  • Legal
  • Sport
  • Life

Company

  • About City PM
  • Editorial Policy
  • Corrections
  • Contact
  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 City PM · Published by CityPM Media, Bahnhofstrasse 65, 8001 Zürich, Switzerland
About · Editorial Policy · Corrections · Contact · Privacy