Skip to content
City PM
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
Friday 14 October 2016 3:35 pm

M&S pay row: Marks and Spencer faces £100m bill for pension changes and payments to cushion pay cut pain

By: Helen Cahill

Add as a preferred source on Google

Marks and Spencer is making a payout of at least £100m to its employees to cushion the pain of the pay cuts and as part of pension changes it is introducing for shop staff.

The retailer is cutting benefits to shop staff such as premium pay on Sunday and Bank Holidays following the introduction of the national living wage and an increase in its basic rate of pay for staff. It is also moving employees out of its defined benefit scheme.

M&S' accounts reveal the bill for the changes will come to between £100m and £150m.

Read more: M&S workers seek unionisation after pay changes and job cuts

M&S also announced in September that it would be cutting 500 staff from its head office, which will result in a charge of £10-15m for the business.

The so-called transition payments were increased after pay discussions between the management and staff. The retailer came under criticism for its conduct during the consultation, and was accused of threatening to sack staff who rejected the new contracts.

A spokesperson for Marks and Spencer said: “As we said in May and again in September there will be a non-underlying charge in the current financial year for the pay and pension changes in the range of circa £100m to £150m and the charge will be largely driven by the DB pension changes.”

A group of 70 MPs requested to meet M&S boss Steve Rowe to discuss the changes he was making for his staff, asking if he would also be willing to take a pay cut. But he refused to meet them.

Read more: M&S boss Steve Rowe declines to meet MPs to discuss pay cuts for his staff

Speaking to City PM, one employee, who wished not to be named, said staff in the head office are "very concerned about the future".

"Most store staff have signed the new document around pay and pension as they are worried about losing the pay off and the termination of their job," the M&S employee said.

"The feeling of most people affected is that this is just the start and they are worried about what is next."

Siobhain McDonagh MP, who has been campaigning for M&S employees, said: "After our campaign, M&S did announce a very marginal change in their transitional payments, but still these changes fell far short of what longstanding employees truly deserve.

"Since myself and over 70 MPs wrote to Steve Rowe to express our concerns, we have been extremely disappointed that he has consistently refused to meet with us directly to discuss M&S’s plans. And since then, we have discovered that M&S plans to make its redundancy notices the week before Christmas – a very festive gift from the company. M&S is trying to run away from the mess it has caused – but it can’t hide."

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Business
  • Retail

Trending Articles

  • Burnham tax plans spark investor rush to bank capital gains

  • Nothing fails to file accounts months after dissolution threat

  • I’ve taken the best train trips in the world. Here are my 5 favourites

  • Cruyff turn: Starmer allows pubs to stay open for England World Cup game

  • PwC joins the Canary Wharf crowd in major property shake-up

More from City PM

  • Legal & General handles King’s staff pension schemes as monarch’s £13m tax bill revealed

    News
  • HSBC targets $100m in savings with Google Cloud AI tie-up

    Banking
    Picture of HSBC building outside.
  • Nearly half of retail workers considering quitting over mental health

    Retail
    Whitfield will replace outgoing chair Andy Higginson.
  • BT boss bags pay rise despite £3.7bn cost-cutting drive

    Telecoms
    BT's first female boss Allison Kirkby has a strong CV but the telecoms veteran has a tough job ahead of her.
  • Revealed: Secret Treasury plan to tax State Pension before it is paid out

    Politics
    Keanu Reeves in a business meeting setting, engaging with colleagues around a conference table, discussing project strateg...
  • Wise triggers staff backlash after cutting paid paternity leave

    Fintech
    Wise said it expected to report a double-digit jump in income ahead of its capital markets day
  • UK fintech Starling to axe 130 roles in AI-powered simplification drive

    Fintech
    Starling Bank integrates Apple Pay 2022, showcasing digital banking innovation and seamless mobile payment solutions
  • Ask the Expert: Should I go part-time or pay for nursery?

    Personal Finance
    Marianna Hunt discussing financial strategies at a business conference, wearing a professional suit, engaging with the aud...

City PM — European politics, business and analysis.

Europe

  • Germany
  • France
  • Europe
  • UK & Ireland

Topics

  • Business
  • Markets
  • AI
  • Technology
  • Opinion
  • Energy

More

  • Politics
  • Economics
  • Fintech
  • Legal
  • Sport
  • Life

Company

  • About City PM
  • Editorial Policy
  • Corrections
  • Contact
  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 City PM · Published by CityPM Media, Bahnhofstrasse 65, 8001 Zürich, Switzerland
About · Editorial Policy · Corrections · Contact · Privacy