Skip to content
City PM
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
  • DE
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
  • DE
Wednesday 29 July 2015 9:42 am

ING Netherlands bank uses voice biometrics to allow customers to log in to online banking using just their voice

By: Clara Guibourg

Add as a preferred source on Google

Online banking can be a chore, largely thanks to the process of remembering complicated pin codes, secret questions or passwords. Shouldn't there be an easier way?

If you live in the Netherlands, there is, after a bank in the country introduced a system which allows customers to log into online banking using just their voice.

Using a technology called voice biometrics, lucky customers of ING Netherlands can use their voice to log in through their banking app, check their balance and transfer money.

Jeroen Losekoost, internet and mobile marketing manager at ING, commented that voice-activated payments are more secure – and more convenient:

Thanks in part to the inclusion of biometric applications, we are able to make banking faster, smoother and easier for our customers and improve access.

No passwords required, which is probably for the best, considering how strangely committed we all are to choosing awful passwords.

After all, the world’s most common password is (still) 123456. 

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Tech

Related Topics

  • Biometrics

Trending Articles

  • Government accelerates social media crackdown with midnight curfews

  • Bank of England governor opens door to ‘simplifying’ financial rulebook

  • First Trust Global Portfolios Management Limited Announces Distribution for certain sub-funds of First Trust Global Funds ICAV

  • Alkermes to Report Second Quarter Financial Results on July 28, 2026

  • Clyde and Honour look keys to crack Hackwood

More from City PM

  • Abbove strengthens its banking position with the deployment of its platform at ING in Belgium

    Business Wire
  • Motor finance war of words heats up as City watchdog blasts law firm’s motives

    Legal
    The FCA has introduced new proposals to close the financial advice gap.
  • Lloyds Bank and Halifax customers hit with app outage

    Banking
    Lloyds is plotting to beef up its wealth offering.
  • How Harry Maguire is using AI to help England… at table tennis

    Sport Business
    Scottish Premiership match between St. Johnstone and Hibernian at McDiarmid Park, featuring players in action on the field
  • A decade after Brexit, what does the City want next?

    Banking
    European Business Alliance meeting discussing economic growth strategies, with diverse leaders engaging in a roundtable di...
  • Kraken Launches Autonomous Agents for Utility Customer Service Built in Partnership with Sierra

    Business Wire
  • Lloyds taps $160bn fintech giant to boost small business tech

    Banking
    Lloyds headquarters exterior against a clear sky, showcasing iconic modern architecture in a bustling business district
  • Banks ‘not ready’ for motor finance scheme, says City watchdog

    Banking
    Nikhil Rathi, chief executive of the FCA.

City PM — European politics, business and analysis.

Europe

  • Germany
  • France
  • Europe
  • UK & Ireland

Topics

  • Business
  • Markets
  • AI
  • Technology
  • Opinion
  • Energy

More

  • Politics
  • Economics
  • Fintech
  • Legal
  • Sport
  • Life

Company

  • About City PM
  • Editorial Policy
  • Corrections
  • Contact
  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 City PM · Published by CityPM Media, Bahnhofstrasse 65, 8001 Zürich, Switzerland
About · Editorial Policy · Corrections · Contact · Privacy · Facebook