First Great Western apologise to customers for underestimating need for services during World Cup game
Train company First Great Western has issued an apology after acknowledging it did not prepare a sufficient amount of service to take customers to Cardiff for a world cup game.
https://twitter.com/FGW/status/645178705980063744
Rugby fans at Paddington were attempting to travel to Cardiff to a rugby world cup match between Ireland and Canada, held at the Millennium Stadium. The match starts at 2pm today.
Some passengers posted pictures of overcrowded trains:
https://twitter.com/michaeljpower73/status/645180180902866945
https://twitter.com/FGW/status/645178705980063744
Some passengers replied saying the disruption was a “disgrace” and “unforgivable”.
https://twitter.com/rwilliams89/status/645195112306356224
A National Rail spokesperson said services during the world cup were expected to be more busy than usual and that customers should allow extra time when travelling to fixtures.