Skip to content
City PM
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
Thursday 20 September 2018 5:15 pm  |  Updated:  Tuesday 21 May 2019 4:27 pm

European Commission loses patience with Facebook over consumer rules compliance

By: Jessica Clark

Add as a preferred source on Google

NULL

The European Commission has told Facebook it must comply with EU consumer rules by the end of the year or face sanctions, as it warned it was losing patience with the tech giant. 

Facebook has made limited progress with a framework set out in February, the commission said, and is misleading users with its new terms of service.

Read more: Facebook to start fact-checking photos and videos in fake news crackdown

The social media company tells consumers that their data is used to improve the site experience but does not mention that data is used for commercial purposes, according to the commission. 

Consumer commissioner Vera Jourova said: "My patience has reached its limit. While Facebook assured me to finally adapt any remaining misleading terms of services by December, this has been ongoing for too long.

"It is now time for action and no more promises. If the changes are not fully implemented by the end of the year, I call on consumer authorities to act swiftly and sanction the company."

A Facebook spokesperson said: "We updated Facebook's Terms of Service in May and included the vast majority of changes the Consumer Protection Cooperation Network and the European Commission had proposed at that point.

"Our terms are now much clearer on what is and what isn't allowed on Facebook and on the options people have. We are grateful to the CPC and the Commission for their feedback and will continue our close cooperation to understand any further concerns and make appropriate updates.”

Read more: Facebook to invest over £780m in its first Asian data centre

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Business

Related Topics

  • International

Trending Articles

  • Top Burnham adviser calls for capital gains and inheritance tax hikes

  • A meeting with the breakfast king of Mayfair

  • Housebuilding giants hit with £4.5bn lawsuit for allegedly overcharging buyers

  • As it happened: Stocks jump on defence and metals boost; Oil on track to shed a fifth on US-Iran peace hopes

  • BT tops FTSE 100 after finding new home for international business with Verizon joint venture

More from City PM

  • John Lewis, Debenhams censored over Black Friday ads

    Retail
    John Lewis has owned Waitrose since 1937
  • Top City law firm slammed for ‘misleading’ AI letters sent to court

    Tech
    The SRA has criticised law firms that handle high-volume consumer claims for poor practices
  • Motor finance compensation scheme hanging by a thread amid legal row

    Banking
    Motor finance lenders could be set for a fresh dose of headaches.
  • Xsolla and the Dubai Films and Games Commission Create a Strategic Partnership to Connect Dubai-Based Developers to Global Markets

    Business Wire
  • Bluesky bets on the end of X and Meta’s social media grip

    Tech
    Elon Musk owns X
  • Expedia Group announces agreement to acquire CarTrawler, advancing strategy to build the most complete B2B travel platform

    Business Wire
  • Adidas, Calvin Klein and Uniqlo ads banned for greenwashing

    Retail
    Adidas logo displayed prominently on a sleek storefront, representing the brands iconic presence in the sportswear industry.
  • Emma Sleep agrees to change ‘illegal’ sales practices following court settlement

    Legal
    Regulator threatens legal action against mattress firm Emma Sleep over pricing tactics

City PM — European politics, business and analysis.

Europe

  • Germany
  • France
  • Europe
  • UK & Ireland

Topics

  • Business
  • Markets
  • AI
  • Technology
  • Opinion
  • Energy

More

  • Politics
  • Economics
  • Fintech
  • Legal
  • Sport
  • Life

Company

  • About City PM
  • Editorial Policy
  • Corrections
  • Contact
  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 City PM · Published by CityPM Media, Bahnhofstrasse 65, 8001 Zürich, Switzerland
About · Editorial Policy · Corrections · Contact · Privacy