Skip to content
City PM
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
  • DE
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
  • DE
Thursday 12 January 2017 9:19 am

Dunelm shares drop despite reporting revenue increase – as store sales hit by supply chain woes

By: Caitlin Morrison

Add as a preferred source on Google

Dunelm investors seemed unimpressed with this morning's report on trading in the 13 weeks to 31 December, despite group sales increasing.

The figures

Sales were up by 6.6 per cent year-on-year.

Like-for-like sales from stores declined, by 1.4 per cent, to £215.6m.

Dunelm's home delivery division saw a massive sales increase over the Christmas period, rising 21.7 per cent to hit £20.1m. This resulted in a total like-for-like sales increase of 0.2 per cent.

Shares in the company were down 1.56 per cent this morning.

Why it's interesting

The company blamed supply chain issues for the reduction in its sales from stores but said it had been making improvements by opening a new warehouse and consolidating suppliers.

The group said these initiatives had caused "some disruption to in-store availability during the quarter" – Dunelm incurred £3m of additional transitional costs as part of that process.

However, the company said today that availability has "already improved to near normal levels and we should see significantly less transitional costs in the second half of the year". And the performance in the last quarter was an improvement on the same period of last year, when the homeware chain blamed warm weather for a disappointing 0.8 per cent slide in sales.

The group said it opened five new stores in the 13 week period, and is "legally committed to a further seven new stores of which five are due to open in the current financial year".

What Dunelm said

“Following a difficult first quarter we have seen an improvement in performance both in our stores and online," said Dunelm chief executive John Browett.

"It was encouraging to see customers respond well to our seasonal product lines, especially our new Christmas offer. We have continued to outperform the homewares market in what is a challenging and volatile retail environment.

"We continue to focus on and invest in our key strategic initiatives, which will improve the business over the medium term, whilst ensuring we maintain our unique offer of tremendous value for money, combined with an unrivalled range and great service."

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Business
  • Retail

Trending Articles

  • Citroën 2CV returns as a £13,000 electric car, and the timing is no accident

  • The former African gold miner taking on the billionaire Issa brothers

  • Bank of England warns Burnham of UK economy’s ‘big issue’

  • Rachel Reeves to unveil next steps for ring-fencing reform at Mansion House

  • Wimbledon: HMRC set to slap Sinner and Noskova with £1.6m tax bill

More from City PM

  • H&M misses sales target as cost-cutting leaves retailer understocked

    Retail
    Without the article title or content provided, its challenging to create a specific SEO-friendly alt text for the image. P...
  • ‘Ultrasound cakes’ help fuel sales surge at London-listed Cake Box

    Business
    Ultrasound cake from Cake Box bakery, contributing to record sales growth in UK market, displayed on a countertop
  • Pret A Manger dumps US franchise agreement after just two years

    Retail
    A busy Pret A Manger storefront with customers entering and exiting during lunchtime in a bustling city center.
  • Morrisons pushes ahead with convenience store openings after closing 100

    Retail
    Morrisons supermarket exterior with branded signage, showcasing entrance and storefront, highlighting retail location.
  • Retail sales jump as third-warmest May on record sends Brits to the high street

    Retail
    Bustling high street scene with diverse shoppers, vibrant storefronts, and lively atmosphere in a modern urban setting.
  • Matalan kicks off turnaround under new boss as retailer slashes jobs

    Retail
    Henrik Nordvall addressing a conference, wearing a suit, with a presentation screen in the background, engaging audience.
  • Australian pharma giant Sigma quits Boots takeover talks

    Retail
    Anthony Hemmerdinger will take over the role from Seb James later this year.
  • WH Smith shares crater after outlook slashed on Iran war travel chaos

    Retail
    Going forward, the only remaining WH Smith shops will be in airports, train stations and motorway service stations – alongside some remaining stores in hospitals.

City PM — European politics, business and analysis.

Europe

  • Germany
  • France
  • Europe
  • UK & Ireland

Topics

  • Business
  • Markets
  • AI
  • Technology
  • Opinion
  • Energy

More

  • Politics
  • Economics
  • Fintech
  • Legal
  • Sport
  • Life

Company

  • About City PM
  • Editorial Policy
  • Corrections
  • Contact
  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 City PM · Published by CityPM Media, Bahnhofstrasse 65, 8001 Zürich, Switzerland
About · Editorial Policy · Corrections · Contact · Privacy · Facebook