Salesforce: Trust is ‘critical’ when it comes to AI October 16, 2025 Trust has become key when it comes to businesses using AI. As Salesforce’s Brent Hayward, head of competitive intelligence, told City PM: “I don’t think there’s any more valuable thing. If you’re in the business of working with other businesses or customers, then trust… It is the foundational level”. Hawyard insisted that this trust ‘layer’ [...]
Anthropic boss ‘concerned’ about AI’s impact on jobs October 16, 2025 Anthropic boss and co-founder Dario Amodei has warned that the rapid advance of AI could upend the workforce “faster and more broadly than anything we’ve seen before”, even as his company embraces the technology to transform how it operates. Speaking on stage at Salesforce’s Dreamforce conference in San Francisco, Amodei announced that AI tools were [...]
The company using AI to keep workers away from NHS waiting rooms October 16, 2025 Simplyhealth has pledged to be a solution to the UK’s productivity crisis, linking rising corporate sick leave, which costs Britain’s economy an estimated £150bn annually, to the NHS’s long backlog of treatments. The health insurer is turning to agentic AI to scale its services, hoping to keep employees healthy and at their desks rather than [...]
Autumn Budget: Reeves must focus on growth, not ‘gimmicks’ October 16, 2025 Ahead of the Autumn Budget, City Reporter Samuel Norman sits down with top industry names for a Budget Briefing. This week, the chief executive of founders club Helm calls for bold innovation policies took take centre stage. Chancellor Rachel Reeves should use her second Autumn Budget to make bolder swings for the UK’s innovation economy [...]
eBay: UK profit surges after selling fees removed October 15, 2025 Profit at the UK arm of eBay has surged despite its decision to waive selling fees impacting its revenue during its latest financial year, it has been revealed. The division of the US giant has posted a pre-tax profit of £36.5m for 2024, up from the £2.7m it achieved in 2023. New accounts filed with [...]
Salesforce cosies up to OpenAI and Anthropic amid sluggish sales October 15, 2025 Software giant Salesforce is doubling down on its partnerships with AI heavyweights OpenAI and Anthropic to bolster its flagship AI platform, ‘agentforce 360’, as uptake remains modest. At this week’s Dreamforce conference, chief executive and co-founder Marc Benioff announced: “We’re so thrilled to have our relationship with OpenAI”. “You guys are becoming a critical part [...]
‘The AI bubble won’t pop’, says Bain & Company tech expert October 15, 2025 Despite mounting speculation of a possible ‘AI bubble‘, a senior Silicon Valley investor has told City PM that some concerns may be overblown. Anne Hoecker, Silicon Valley partner at Bain & Company and head of the company’s global tech practice, told City PM on Tuesday: “When people say a bubble, it feels like something that’s [...]
Salesforce rolls out new AI tools amid escalating job concerns October 15, 2025 US tech behemoth Salesforce unveiled ‘agentforce 360′ on Tuesday, its latest generative AI platform built to automate repetitive tasks, as concerns around AI’s impact on jobs continue to swirl, and the company itself navigates workforce reductions. Salesforce executives framed the platform as a way to augment rather than replace human workers, providing tools that allow [...]
Oxford University Press finds half of UK students fooled by AI October 15, 2025 Oxford University Press has warned that schools must do more to help students navigate the world of AI after a survey showed alarming gaps in students’ ability to judge AI content. A new OUP survey of 2,000 UK pupils found that only 47 per cent of students feel confident in identifying trustworthy AI-generated information. A [...]
Satsuma Technology beefs up top team with ex-PlayTech hire October 14, 2025 Satsuma Technology named its new chief financial officer on Tuesday as part of a plan to beef up its top team. The London-listed group – which provides subnet infrastructure and develops specialised AI agents – appointed Andrew Smith as its new finance boss. Smith had served as chief financial officer for FTSE 250 firm Playtech [...]
