Skip to content
Wednesday 29 July 2026London --:--Frankfurt --:--Zurich --:--
NewslettersSearchEN · DE
City PM

European business, markets and politics

FTSE 100
10,896.78
+0.24%
DAX
25,534.26
+0.28%
CAC 40
8,414.63
-0.52%
STOXX 50
6,270.22
-0.31%
  • Europe
  • Markets
  • Business
  • Economy
  • Technology
  • Politics
  • Opinion
More
GermanyFranceBankingAIEnergyFintechPropertyCapital Markets
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Economy
  • Technology
  • Politics
  • Opinion
  • DE
Tuesday 24 September 2019 3:31 pm

Airlines accused of price gouging after Thomas Cook collapse

By: James Warrington

Add as a preferred source on Google
MALLORCA, SPAIN - SEPTEMBER 24: Passengers pass next to the information desk of Thomas Cook at Palma de Mallorca airporton September 24, 2019 in Mallorca, Spain. British travel group Thomas Cook declared bankruptcy on September 23, 2019 after failing to reach a last-ditch rescue deal, triggering the UK's biggest repatriation since World War II to bring back stranded passengers. The 178-year-old operator had been seeking £200 million from private investors to save it from collapse. (Photo by Clara Margais/Getty Images)

Airlines have been accused of exploiting the demise of rival Thomas Cook after passengers complained of a huge increase in prices.

Holidaymakers looking to book future trips have complained of a surge in fares on the same routes served by the collapsed travel firm.

Read more: Thomas Cook: Former workers will not receive pay packets as usual on Monday

One disgruntled sun seeker said Jet2 had increased the cost of her flight from £442 to £808 in the space of an hour, branding the airline “absolutely disgusting”.

Absolutely disgusting from @jet2tweets @Jet2Holiday within the space of an HOUR they’ve doubled the price of flights following the news of #ThomasCook collapsing. Yet another Typical greedy airline. #jet2 pic.twitter.com/3xDTlq60mn

— Olivia Howat (@olivia_howat) September 23, 2019

Another Twitter user said Ryanair had tripled the price of his fare after news emerged of Thomas Cook’s collapse.

Jet2 confirmed it was raising its prices following the demise of its rival.

A spokesperson said: “Our pricing, as is common practice in the travel industry, is based on the principle of supply and demand. As supply reduces, an inevitable consequence is that prices increase. 

“However, we are looking at adding more supply (flights and seats) to help customers at this time.”

Read more

Heathrow boss warns Burnham against Budget raid after hub’s tax bill doubles

Heathrow CEO Thomas Woldbye in a suit and tie, speaking at an event, warning against a tax raid.

Further examples found by the Sun showed a return British Airways flight from Gatwick to Orlando soaring from £437 to £1,978, as well as a Tui flight from Glasgow to Gran Canaria that almost doubled to £620.

@Ryanair these flights were £24.99 each on Saturday, and after today’s news about @ThomasCookUK you do this! Tossers pic.twitter.com/OywC34Z1tp

— Gaz Tottey 🐌 (@GTottey) September 23, 2019

BA and Tui both said that prices were determined by factors such as travel dates and demand and denied targeting customers booking former Thomas Cook routes.

Roughly 150,000 people were stranded abroad yesterday following the collapse of Thomas Cook, which was the world’s oldest travel company.

The Civil Aviation Authority has chartered more than 1,000 flights in the coming weeks to bring displaced Brits home in what is thought to be the largest peacetime repatriation in history.

Read more: Thomas Cook: Watchdog mulls whether to probe collapsed airlines

In addition, the crisis is set to lead to redundancy for most of Thomas Cook’s 21,000 employees, 9,000 of whom are in the UK.

Earlier today it emerged staff will not receive their wages as usual on Monday, and will have to appeal to the Insolvency Service to be paid for work up until 23 September.

Main image credit: Getty

Read more

Tax bill and Middle East weigh on Heathrow despite record numbers

Commercial airplane landing at Heathrow Airport, seen from behind, with a prominent Heathrow sign below.

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Transport & Infrastructure

Related Topics

  • Thomas Cook Group

Trending Articles

  • Big Four’s AIM exodus accelerates as mid-tier firms seize mandates

  • EY and London managing partner fined over £1.3m for audit failure

  • FTSE 100 firm agrees £5.7bn takeover in latest private equity swoop

  • Burnham backs plan to pump £1bn pension funds into start-ups

  • As it happened: Stocks jump as oil drops; Unilever shares soar on decade-best sales

More from City PM

  • Heathrow boss warns Burnham against Budget raid after hub’s tax bill doubles

    Aviation
    Heathrow CEO Thomas Woldbye in a suit and tie, speaking at an event, warning against a tax raid.
  • Tax bill and Middle East weigh on Heathrow despite record numbers

    Aviation
    Commercial airplane landing at Heathrow Airport, seen from behind, with a prominent Heathrow sign below.
  • Top-end priced UK properties may take four times longer to leave market

    Property
    Rightmove is the fourth busiest UK-based platform
  • Airlines clash over Heathrow regulation

    Aviation
    Delta Air Lines aircraft at Heathrow Airport with regulatory compliance signage visible on the runway
  • Manchester United accused of banning loyal fans to make space for big-spending tourists

    Sport Business
    Excited football fans in a stadium, many wearing red shirts, cheering and holding up phones.
  • South Korea is the canary in the coalmine of the AI boom

    Opinion
    Skyline of Seoul, South Korea featuring modern skyscrapers and traditional architecture under a clear blue sky
  • Fifa hits back at Trump and Egypt over refereeing bias claims

    Sport Business
    Getty Images logo on a modern building facade against a clear blue sky, representing a leading global visual content creator
  • Could an England World Cup win boost the markets?

    Opinion
    Getty Images logo on a smartphone screen, representing a focus on digital media and stock photography industry trends
CityPM

Independent European business, markets and political news for decision-makers.

Morning Briefing

Europe

  • Germany
  • France
  • Europe
  • UK & Ireland

Business

  • Markets
  • Banking
  • Technology
  • Energy
  • Property
  • Fintech

Editorial

  • Opinion
  • Editorial Policy
  • Corrections
  • Contact

Company

  • About City PM
  • Privacy Policy
  • Terms of Use
  • Cookie Policy
© 2026 City PM Ltd · Published by CityPM Media, Bahnhofstrasse 65, 8001 Zürich, Switzerland
Privacy · Terms · Cookies · Facebook