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Thursday 28 February 2019 11:55 am  |  Updated:  Monday 03 June 2019 1:38 am

Customers locked out of Barclays app as banking giant suffers IT outage

Barclays customers were locked out of the bank's mobile banking app this morning after it suffered an IT outage. 

Read more: Barclays suffers online banking outage

The latest glitch follows an outage earlier this month which left customers unable to access the mobile banking app or online services for hours. 

In a statement posted on Twitter this morning the bank said: "If you're having trouble logging in to our mobile banking app, we're sorry.

"We're working to fix this now and will update you here as soon as possible. In the meantime you can still use online and telephone banking as normal. Thanks for bearing with us." 

The bank received complaints online as angry customers took to Twitter to vent their frustration. 

@BarclaysUK yet again your banking apps are down, when are you going to sort this out is getting out of control

— Amanda Ward (@AmandaLWard86) February 28, 2019

https://twitter.com/MarniexK/status/1101059015088488448

The banking giant also suffered a major outage in September last year, as online, telephone and branch services went down for several hours and the latest glitch follows a string of high profile IT faults. 

Read more: TSB online banking outage hits customers

TSB suffered a major IT meltdown last year as it moved customers away from Lloyds' system, which saw chief executive step down following the chaos. 

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