Skip to content
City PM
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
  • DE
  • Germany
  • France
  • Europe
  • Markets
  • Business
  • Opinion
  • DE
Monday 25 April 2016 4:00 pm

The British Airways website suffers technical glitch leaving people unable to book flights or check in

By: Lynsey Barber

Add as a preferred source on Google

The website of British Airways went down for more than an hour, leaving people unable to book or check in for flights, or check flight times for arrivals and departures.

Anyone going to britishairways.com or ba.com was met with an internal server error message while anyone using Google to search flights was also greeted with a message after choosing British Airways flights, which read "an error occurred while processing your request". 

Several people had also reported issues with the airline's app.

British Airways told City PM before the website was up and running again: "We are working to resolve the issue with ba.com as quickly as possible. We are sorry for the inconvenience caused."

The airline did not elaborate on the cause of the problem.

Share this article

  • Facebook
  • X
  • LinkedIn
  • WhatsApp
  • Email

Similarly tagged content:

Sections

  • News

Categories

  • Tech

Trending Articles

  • James Watt offers to buy back Brewdog

  • Citroën 2CV returns as a £13,000 electric car, and the timing is no accident

  • Motsepe backed to succeed Fifa’s Infantino by South African minister

  • Brewdog owner shrugs off James Watt takeover bid

  • UK’s biggest pub firm probed over treatment of tenants

More from City PM

  • Air fares to soar again if fuel costs stay high, British Airways chief warns

    Business
    British Airways (Photographer: Luke MacGregor/Bloomberg via Getty Images)
  • How to cut the cost of your holiday this summer with Complete Savings

    Partner
    UK CompleteSavings program highlights customer rewards and benefits in a visually engaging presentation.
  • Flying at Heathrow will cost ‘significantly more’ due to third runway bid

    Transport & Infrastructure
    Heathrow and several European airports are suffering from a cyber attack.
  • UK law clears hurdle for airlines to ban unruly passengers from travelling

    Aviation
    The Government’s ambition is for the UK to have 50 million international visitors a year by 2030.
  • Tartan Army cancel flights as Scotland eye a piece of World Cup history

    Sport Business
    Breaking news event concept with diverse people at a business conference discussing innovative strategies and global trends
  • As it happened: Stocks and oil recover as Iran declares end to strikes; tech rally rocks markets

    Markets
    Breaking news graphic with headline text, featuring a digital world map and icons symbolizing global connectivity
  • Frying squad: England’s World Cup bid fuelled by cooking oil and leftover food

    Sport Business
    Getty Images logo on a digital display, representing the brands impact in digital media and stock photography industry.
  • Ministers open door to phased Heathrow third runway plan

    Aviation
    Heathrow Airport terminal bustling with travelers and staff, showcasing modern architecture and international flight activity

City PM — European politics, business and analysis.

Europe

  • Germany
  • France
  • Europe
  • UK & Ireland

Topics

  • Business
  • Markets
  • AI
  • Technology
  • Opinion
  • Energy

More

  • Politics
  • Economics
  • Fintech
  • Legal
  • Sport
  • Life

Company

  • About City PM
  • Editorial Policy
  • Corrections
  • Contact
  • Terms of Use
  • Privacy Policy
  • Cookie Policy
© 2026 City PM · Published by CityPM Media, Bahnhofstrasse 65, 8001 Zürich, Switzerland
About · Editorial Policy · Corrections · Contact · Privacy · Facebook